Reserve your room
Visiting the residence
In case you are interested in coming to visit the Residence please contact us always in advance to make an appointment so we can show you the residence properly.
Formalising the booking
The booking period of each course opens in January of the same year. Reserve your room as soon as possible because demand always exceed the available places and the rooms are allocated by booking order.
To make a booking at The Factory Residence Hall you would need:
1. To contact us to check the types of rooms available
2. To give us your personal information, both the resident and his/her parent/legal representative
3. To send us a copy of your ID card or passport
4. To send us the signed booking contract that we will send you once you have provided us with all the necessary information
5. To send us the bank receipt of the deposit corresponding a monthly payment (see the information detailed below about payment methods).
Below, you can check the payments to be made during your stay at The Factory Residence Hall::
The first payment of the deposit must be made when making the booking. This payment will be kept as a deposit during the entire stay and will be refunded at the end of the stay if you have met the conditions of the booking contract and if there are no pending payments, nor any damages in the room. This payment can be made in cash or card in person at our reception or by bank transfer. This payment will only be refundable in case you cancel your booking before June 30th, from that date the deposit paid will not be refunded in case of cancellation.
Once your booking is made, between August 5th and 20th you must confirm the booking at the Residence by paying the first monthly fee corresponding to September. This payment can be made in cash or by card in person at our reception or by bank transfer.
For the rest of the monthly fees we offer you flexible payment options. You can make the payment for the full course all at once at the beginning of the year (in which case we will include the mini fridge and the safe completely free of charge for the whole academic year), or make the payment quarterly, bi-monthly or monthly (monthly payments can only be made by automatic direct debit or credit card). These payments can be made in cash, credit card, bank transfer or direct debit, this last one is only possible from a Spanish bank account. Monthly payments must be done within the first 5 days of each month or period.
FRECUENTLY ASKED QUESTIONS
You can download here a document with the most frequently asked questions regarding the booking process, the arrival and the day to day at The Factory Residence Hall. If you have any further question do not hesitate to contact us!